Supporter Care Officer
Contract Type: Permanent, Part-Time
Reports to: Donor Development & Database Manager
The ideal candidate will have at least 1 year of experience in customer service, preferably in the charity sector. In order to support Save the Children’s donor retention strategy, the candidate will have a confident phone manner and close all donor queries on a positive note. Strong command of written and spoken English is imperative for clear communication with donors.
Experience in data entry and time management are also key to the role, as there are peak times through the year when deadlines must be met. The successful candidate must also have proven themselves able to work in a team and independently.
The hours are flexible within normal business hours, to be negotiated with the manager.
Save the Children works to create a better future for children. We deliver world-class solutions and sustainable results for children all around the world.
We save children's lives, protect their rights and provide children with the opportunity to live healthy, successful lives and achieve their full potential
Applications close at 5pm on Friday 10 February 2017.
To apply and for a full job description please contact Christina Hoey email@example.com
Deadline: Midnight Sunday 29th January 2017.